F.A.Q.

Frequently asked questions about orders, treatments and everything else. Contact us through whatsapp or chat if your question is not listed.

How Long Does An Order Take To Arrive?

Domestic orders in Singapore normally arrives within 2 working days of shipping.

International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

How To Return My Items?

We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

How Do I Set Up A Subscription Order?

We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 1-3 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.

Which Payment Methods Do You Accept?

Women Like Me accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.

Can I buy prescription medication through you?

Not at this time. However we work closely with doctors and pharmacies across the region so if you have trouble finding a certain medicine in stock - get in touch with us through the chat function or on support@womenlikeme.asia and we will do out best to help you!

Do you offer online consults with a doctor?

Not at this time. However we work closely with doctors across the region and we are able to make referrals. Please get in touch with us through the chat function or on support@womenlikeme.asia and we will do our best to help you!